From your initial enquiry, we will firstly understand your requirements, with modern day technology we don’t often need to visit a property to provide a quotation for our works.  We will often ask for, but not limited to; Property Postcode, Room Size, How Old Is The Property, Is There A Current Chimney (We Have Solutions If Not), this helps us to better understand the installation requirements.

All works are undertaken by log-burners.co.uk, this allows for total ownership of your installation, we are not dependant on any third party involvement which provides for a seamless installation.

We are fully insured for all aspects of our work whilst on your premises, a copy of our Public Liability Insurance will be provided within our ‘Full Works Schedule’ provided to you.